User Terms

Terms and Conditions Effective Date: 20-04-2026 Website: https://misscake.in 1. Introduction Welcome to MissCake Messaging (WhatsApp API Platform). By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our services. 2. Services MissCake Messaging provides a platform that enables users to: Send WhatsApp messages via API Broadcast bulk messages Automate communication workflows Manage contacts and messaging campaigns We reserve the right to modify or discontinue any service at any time without prior notice. 3. User Eligibility By using our platform, you confirm that: You are at least 18 years old You have the authority to represent your business (if applicable) All information provided is accurate and up to date 4. Account Registration Users must register to access services You are responsible for maintaining account confidentiality You are responsible for all activities under your account We reserve the right to suspend or terminate accounts with false or misleading information. 5. Acceptable Use Policy You agree NOT to use the platform for: Sending spam or unsolicited messages Fraudulent, misleading, or illegal activities Harassment, abuse, or offensive content Violating any applicable laws or regulations You must comply with WhatsApp Business Policy at all times. 6. Messaging Compliance You must obtain proper consent before messaging users You are responsible for your message content Template messages may require approval as per WhatsApp guidelines Failure to comply may result in account suspension. 7. Payments & Billing All payments are non-refundable unless stated otherwise Pricing may change without prior notice Failure to pay may result in service interruption 8. Service Availability We aim to provide uninterrupted service but do not guarantee: 100% uptime Instant message delivery (depends on WhatsApp servers) We are not responsible for delays caused by third-party services. 9. Data & Privacy We take reasonable measures to protect your data You are responsible for the data you upload and process We do not sell your personal data to third parties 10. Account Suspension & Termination We may suspend or terminate accounts if: Terms are violated Suspicious or abusive activity is detected Required compliance is not met No refunds will be issued in such cases. 11. Limitation of Liability MissCake Messaging shall not be liable for: Loss of business, revenue, or data Service interruptions Any indirect or consequential damages Use of the platform is at your own risk. 12. Third-Party Services Our platform depends on third-party providers like Meta Platforms, Inc.. We are not responsible for their policies, downtime, or restrictions. 13. Changes to Terms We may update these Terms at any time. Continued use of the service means you accept the updated Terms. 14. Governing Law These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of local courts. 15. Contact Information If you have any questions, contact us: 📧 Email: misscakeindia@gmail.com 🌐 Website: https://misscake.in